Frequently Asked Questions
What puts the Kowality in Kowalski?
At Kowalski we have always met and exceeded the highest ingredient standards in the food business. "Kowality since 1920" is more than a motto, much more. It's a fact, a philosophy established by my great-grandfather, Zygmund Kowalski. We sincerely pledge to maintain our own high standards of quality...and our standards are the highest.
Michael Kowalski- President
What is the difference between Smoked Sausage, Polish Kielbasa, Fresh Kielbasa & Holiday Kielbasa?
Smoked Sausage- This product is fully cooked hard wood smoked sausage. This product is fully cooked.
Polish Kielbasa- Hard wood smoked with black pepper & garlic. This product is fully cooked.
Fresh Kielbasa- Uncooked sausage with garlic, black pepper & marjoram. This product is not smoked and requires cooking
Holiday Kielbasa- Hard wood smoked with black pepper & garlic. This sausage features a coarser grind and is only available around the holidays.
What packaging materials do you use to ensure freshness while shipping?
At Kowalski, freshness is our number one concern. We use foam insulated boxes as the containers and freezer gel packs are used to keep the product cold.
Are Kowalski products frozen?
Our products are never frozen. They are processed, packaged daily then shipped in refrigerated trucks to our Kowalski Delis and retail stores.
How quickly will my order be processed once I place it?
We process orders Monday- Friday and ship orders Monday, Tuesday & Wednesday. If you place your order on a weekend, it will be processed the following Monday.
Can I ship an order to an A.P.O address?
Sorry, we cannot deliver to P.O. Boxes or A.P.O. and F.P.O. addresses.